Automating post-trip review requests doesn’t have to sound as impersonal as you think. In fact, using a system that automates the review collection process frees up your time so you can offer a personalized experience to your clients. Many tour operators don’t like the idea of asking for a client to leave a public-facing review for them, which is why most of them fall short on their sheer number of reviews. If you’re one of those tour operators who shudders at the idea of asking a client to leave you a review, consider this: 65% of people left reviews because...