Back to All Features

Not Your Ordinary Software for Private and Custom Tours

Software with enough automation to let your guests book online and keep their information organized, but still lets you have that hands-on interaction you rely on to create a customized and comprehensive trip they’ll love.

That is the beauty of Origin though! It does take some investment early on, but in time I have been able to customize everything to work perfectly with our programming, and I believe that would be universal. So I guess I was actually surprised at how good of a fit it ended up being for us.

—

Seth Pettit

Owner/Operator

Mojave Guides

Back to All Features

Not Your Ordinary Software for Private and Custom Tours

—

Seth Pettit

Owner/Operator

Mojave Guides

Back to All Features

Not Your Ordinary Software for Private and Custom Tours

—

Seth Pettit

Owner/Operator

Mojave Guides

Half The Work, Double The Efficiency (To Create Your Custom Tour Listing)

Create Categories To Streamline Operations

Create Categories to stay organized and run your custom and private trips efficiently. Using Categories makes it so you only assign qualified guides per activity, offer trips with available guides, and always have the right inventory ready to go.

Offer Rentals During A Booking

If you offer rental gear for your private and custom trips, you can add this to your booking checkout page so your guests can request (and pay for) any required gear for their adventure. With Origin’s inventory management, you’re never short on rental gear.

Utilize Flexible Pricing

With Origin, you have a lot of flexibility with pricing options. Charge different prices for types of guests (i.e. Child, Adult, Senior), customize deposits for each listing, decide when to collect the remaining balance, offer discounts, and even collect gratuities or donations.

Create Digital Waivers

Use Origin’s free, built-in digital waivers for a streamlined booking experience for you and your guests. The system reminds your guests before the trip to complete any unsigned waivers, notifies you of any unsigned waivers pre-arrival, and follows up with them for a post-adventure review.

Customize Your Trip Offerings Further

Set Guide-to-client ratio

Set your guide-to-client ratio, your price for the travel experience, available dates, any rentals or inventory needed, and include custom questions to cater to your client.

Create Custom Emails

Origin automatically sends your guests confirmation and reminder emails of their upcoming trips, and review requests post-adventure, but you also have the option to add more details to make these emails feel more personalized.

Write Custom Questions

What’s usually a text box to ask your guests custom questions on other booking systems is a dropdown, checkbox, and radio button on Origin. This way, you can ask any question you want, however you want.

Build Information Request Forms

If your custom or private tour is a bit more complicated, you can create an information request form so you can contact customers later.

Customize Your Trip Offerings Further

Decide The Deposit Amount For Each Listing

When your clients book a custom adventure, you can set a deposit amount to guarantee they’re serious. Require the same deposit across all listings or customize it per listing.

Process Credit Card Payments Through Origin

Safely collect and process credit card information on Origin’s secure server through Stripe. There are no refund reserves, no holding on to your money, only payments made directly to you.

Automate Your Trip Offerings

Save Your Guest’s Information Automatically

Maintain all your guests’ information within the Origin platform. It’s all organized and easily accessible, so you can focus on delivering a great, personalized experience.

Automatically Send Trip Reminders And Review Requests

Sending trip reminders and requesting reviews doesn’t have to be manual. Origin’s software does the legwork for you, so you can get back outside sooner.

Private And Custom Trip FAQs

How do the service fees work?

Edit Content

Origin passes on a service fee to customers booking your offerings, so the Origin platform doesn’t cost you anything directly. The only costs to you are the Payment Processing fees to Stripe, which are 2.9%+30¢ on every booking. You have the option to pay the Service Fees yourself if you want, and you can adjust this by half-percent increments.

Our Service Fees are split immediately when the booking occurs so we don’t have to bill you later.

What kind of activities or tours does Origin support?

Edit Content

The Origin platform works for solo guides or businesses with rosters of 30+ guides. You can configure your Listings and Schedule to work with your business in a variety of different ways, making the Origin platform perfect for traditional Tours & Activities, ticketed events, or even rentals.

For example, we work with all kinds of amazing businesses in these areas: Rock Climbing, Mountain Guiding, Bike Tours, Multi-day Adventures, River Rafting, Fly Fishing, Fishing Charters, ATV/UTV Rentals, Surf/SUP Lessons, Walking Tours, and more.

Does Origin sell my tours/activities for me? Is it a marketplace?

Edit Content

No, Origin is not a marketplace or a reseller. We don’t advertise for you, which means we don’t demand a commission from you when a booking occurs.

Origin is a platform you can easily set up and connect with your website, so your customers always have a direct experience with your business. Think of Origin as the bottom of your “Sales Funnel”, the place where bookings and purchases are made.

Does Origin integrate with OTAs?

Edit Content

No, Origin does not integrate with any OTAs (Online Travel Agencies). We’ve heard from businesses that they’re tired of paying 25-30% commissions, having no access to customer details, and predatory “Lowest Price Guaranteed” agreements.

We urge businesses to take control of their own marketing and advertising so they can control their destiny, all without anyone making you compete against yourself. We believe focusing on Direct Bookings is the healthiest way for your business and the entire industry to progress.

What website platforms does Origin integrate with?

Edit Content

Origin can integrate with any website! There’s no coding or plugins required, so that means you can use platforms like WordPress, Squarespace, Wix and more, or connect Origin with a fully custom website.

Can I offer multi-day trips or courses with Origin?

Edit Content

Yes! Making a multi-day tour or adventure is as easy as adjusting the duration in the Listing Settings. We have the Duration entered in as Hours so you can be more precise about when it starts and ends.

When you add that Listing to your Schedule, you will see it span across multiple days. Any Guide or Inventory item assigned to this particular trip will be blocked out for the entire duration so they can’t get booked for something else at the same time.

How can my guests book multi-day trips at checkout without having to go through the checkout process again?

Edit Content

Using Origin, your guests can go out with your business multiple times without having to go through the checkout process multiple times. For instance, if your guest wants to book three days of fly fishing in a row, they can do this at checkout without going through the process three times.

Also, this helps your guiding company prevent frustration from guests with a clunky checkout process.