SUP Synergy: Switching from Checkfront to Origin
What has SUP Synergy learned about their solution so far?
"Being able to block myself out on Origin’s guide calendar is huge. I go in, mark myself unavailable certain days, and the Origin software takes care of it for me."
Jeffrey MatthewsFounder/Guide 
"I've been using Origin for a few weeks now, and I can tell you more about how Origin works than Checkfront that I used for an entire season."
Jeffrey MatthewsFounder/Guide
"I asked my regulars how they liked Origin compared to Checkfront and they basically were like, ‘Oh, super easy.’"
Jeffrey MatthewsFounder/Guide
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"Being able to block myself out on Origin’s guide calendar is huge. I go in, mark myself unavailable certain days, and the Origin software takes care of it for me."
Jeffrey MatthewsFounder/Guide
"I've been using Origin for a few weeks now, and I can tell you more about how Origin works than Checkfront that I used for an entire season."
Jeffrey MatthewsFounder/Guide
"I asked my regulars how they liked Origin compared to Checkfront and they basically were like, ‘Oh, super easy.’"
Jeffrey MatthewsFounder/Guide
Previous
Next
The Situation
Guide SUP on the side as a full-time firefighter with a fluctuating schedule
As a full-time firefighter with a passion for SUP racing, Jeff started SUP Synergy to introduce people to the world of standup paddle boarding. One of Jeff’s friends introduced him to Checkfront.
Jeff spent hours setting up his ever-evolving calendar and finalizing trip pages. “It took me half a day to create images in Adobe Photoshop to make that hero page look less janky than it already did,” he told us.
Jeff needed an online booking and scheduling platform that reduced the burden of creating, publishing, and scheduling trips. And one that didn’t look “janky.”
The Snag
Maintain a calendar without having to micromanage it
Jeff found himself lost in a cumbersome system and micromanaging everything from schedules to creating separate “items” for trips and equipment to having to double-check that the inventory side was connected to the booking side of the system.
“Where I actually ran into the most tedious stuff was going in and every third day blocking myself out. I’d have to make a new item event for every third week to make myself unavailable,” he told us.
Jeff was stuck in a system that sucked away his time and downright confused him. He started searching for a platform that could do all of these things and give him back hours in his day.
The Solution
An interconnected and intuitive booking and scheduling system
With Origin, Jeff no longer feels the need to double-check everything is set up correctly.
“What I would find I had to do with Checkfront is when a paddleboard was reserved for one trip, I had to go in and change things for other trips. But with the trips talking to each other on Origin, and checking guide availability, that corrects a lot of that issue.”
Having the system show available classes based on his availability that is also tied to available rental gear has been a game-changer for Jeff.
Origin Q&A With Jeffrey at SUP Synergy
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Tour operator life is complicated Use a booking platform that simplifies it.
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Tour operator life is complicated Use a booking platform that simplifies it.