a Booking & scheduling system built for Rafting outfitters
When every day is a puzzle managing guides, guests, and gear, make your booking management software the last thing on your mind. Start using Origin to spend less time in your office and more time on the river.
a Booking & scheduling system built for Rafting outfitters
When every day is a puzzle managing guides, guests, and gear, make your activity management software the last thing on your mind. Get on Origin to spend less time in your office and more time running rapids.
Booking, Scheduling, And Signing Software—All In One
If Origin Were A Rapid, It’d Be A Class I—Relaxing & Easy
You’ve done a lot of hard things to get to this point. You’ve worked hard to get your certifications, undergone countless hours of training, and you’ve probably risked your life at some point to keep a client safe on the river.
If you can become a certified guide, you can learn a new system over the weekend. And if you get stuck, our live-chat response time is less than five minutes.
Give Your Clients The Best Experience Possible
Whether it’s a trip of a lifetime or training for guests to become a guide themselves, your job is to keep them safe, but also make sure they have a good time.
Review your guests’ previous trips, their account information, current skill levels, preferred meal, helmet size, and any information a trip leader leaves in the post-trip report.
Use Origin’s tools to better understand what your clients want, provide a seamless customer experience, and get them coming back season after season.
Origin adapts to your rafting business. Not the other way around.
Start using a booking and scheduling platform built for raft guides.
Stay On Top Of Inventory, Gear, And Equipment
When you run everything from introductory to advanced trips and courses, someone’s bound to need gear. If you offer rental equipment, you need an easy way to manage it all.
Everything on the Origin platform connects. Your rental gear links to inventory and trips, so you’re never short on paddles, PFDs, or helmets. Doing maintenance on anything? Block time off on the calendar so they don’t get scheduled for a trip.
“Most online booking systems aren't tailored to adventure guiding services. They're tailored to products or ticket booking. They don’t tie together the number of open spots with available guides. That's the biggest difference with Origin. Origin offers this.”
A Smooth Liability Waiver Experience For Your Adventures
Origin’s waiver system is included with no extra cost so you can access everything from one platform.
Every person in a group receives your liability waiver link when they book a fishing trip with you. Plus, the system collects their contact details for marketing or information purposes in the future.
Automatic emails and texts remind guests of any unsigned waivers before the trip, and follow-up emails are sent to request reviews after the trip.
“I texted my regulars and I put a post on social media linked directly to my web page. I asked the returning customers how they liked Origin compared to Checkfront and they basically were like, ‘Oh, super easy.’”
Get More Done In Less Time With Robust Guide Management Software
Guides Can Access Their Own Calendar
Streamline your scheduling and have your Guides manage their availability and accept or reject trips within the platform. You can finally ditch the pen and paper, whiteboards and spreadsheets.
Options to Assign Guides Automatically
Free up your time by prioritizing your Guides based on their seniority. The platform will automatically assign higher-ranked Guides first, and goes down the list based on availability.
Maintain Client-To-Guide Ratios
Automatically maintain the correct client-to-guide ratios with a few clicks. Because you can set the number of open spots based on available Guides, you don’t have to worry about cancellations or refunds due to over-booking.
Want To See Origin In Action?
Get a personalized tour of our booking and scheduling software and learn how you’ll get more hours back in your day.