An Operating System Built For Biking Guides
Whether you’re shuttling riders to their next downhill segment, introducing them to their first flowy singletrack, or teaching essential skills to stay safe on the trail, you need a system that keeps your business running on autopilot and your customers coming back for more.
An Operating System Built For Biking Guides
Whether you’re shuttling riders to their next downhill segment, introducing them to their first flowy singletrack, or teaching essential skills to stay safe on the trail, you need a system that keeps your business running on autopilot and your customers coming back for more.
Boost Productivity With Powerful Booking and Scheduling Software
Give Your Clients The Best Day On The Trails
Whether you’re managing the support vehicle, offering bike handling tips, helping a client nail a feature, or just talking to them, your job is to show your clients an amazing time and help them reach their goals.
To give your clients a darn good biking story, there’s a lot of work behind-the-scenes. Use Origin’s tools to better understand what your clients want to ride and get them coming back year after year. Review your guests’ previous trips, their account information, current skill levels, preferred meal, rental gear, and any information a guide leaves in the post-trip report.
An Intuitive System You Can Learn Between Trips
We’ve built our booking and scheduling platform to be easy to use. You’ll have fewer workarounds and more getting-things-done. Our system is intuitive. You’ll learn it within a day or two.
If you get stuck, we have a full library of Help Articles and a customer service response time of less than five minutes.
Origin adapts to your business. Not the other way around.
Start using a booking and scheduling platform built for fishing outfitters & guides.
A Smooth Liability Waiver Experience For Risky Adventures
Every member in a party receives the liability waiver link. Collect their contact details for your future marketing and informational purposes.
Automatically remind your guests before the trip to sign their waivers and follow-up for a review post-adventure. Know of any remaining unsigned waivers pre-arrival. No start-up or monthly costs to use digital waivers.
“I think I can put up a totally new hike and get it ready to publish in like, 10 minutes. Assuming I’ve already written up the description and picked out pictures. It's super fast to get something up and very straightforward. I don't need an instructions manual. You can literally just follow the prompts and get something up and get ready to go. It's so fun to see the different bookings come in and magically appear. There’s a mountain of stuff that has to be done for every single booking. So, it’s awesome to have something like Origin.”
Automate Post-Trip Guide Reports
Origin sends guides a post-trip report link at the end of every trip. Admins and guides view reports as needed. Collect post-trip information from your guides—trip date, guide names, customer booking information, and custom questions.
Increase communication among you and your staff, improve customer service, and help everyone stay on top of what’s important in your business.
“We were running multiple systems, and I hated that. Origin is an all-inclusive platform for your waivers, guides, scheduling, and booking on board. I only have to use one system, which obviously I prefer.”
Straight-Forward Inventory And Gear Management
Whether you’re leading beginning, intermediate, and advanced riders, you need reliable support vehicles, bikes, tubes, CO2 cartridges, tools, and first aid kits. And you need an easy way to track and manage it all.
Everything on the Origin platform connects. Your rental gear links to inventory and trips, so you’re never short on bike gear. Doing maintenance on gear, equipment, or SAG vehicles? Block time off on the calendar so they don’t get scheduled for a trip.
Want To See Origin In Action?
Get a personalized tour of our booking and scheduling software and learn how you’ll get more hours back in your day.