Cancellation Policy

All guided trips require a payment in full for securing your reservation. 75% can be refunded up to 2 weeks before your reservation. Afterwards, we cannot offer a refund, but we will reschedule your trip for another date if unforeseen conflicts arise in your life. If you leave for your guided trip for the day, we will not offer a refund for any amount. If weather or other issues arise (things that are not under the control of Basecamp Ouray) the day of your trip, we will work with you on rescheduling your adventure (availability dependent). If something occurs that cancels your trip and it is the fault of Basecamp Ouray, we will refund your entire trip amount. We highly encourage folks to keep an eye on weather conditions, road closures, etc. that may affect your trip.